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FT Staff-Security Officer (PR03282013LS)  « Position Deleted on 7/01/2013 »

Institution: Shaw University
Location: Raleigh, NC
Category:
  • Admin - Police and Public Safety
Posted: 04/14/2013
Application Due: Open Until Filled
Type: Full Time
This position is no longer an active posting on HigherEdJobs
DEPARTMENT: Campus Police and Security

APPLICATION INSTRUCTIONS:

To be considered for employment, a candidate who meets job opening qualifications must complete the following steps for EACH job opening to which the qualified candidate applies.

1. Submit ALL the following documents in ONE package directly to the Human Resources Department, by ONLY ONE of the following methods: mailed hard copy (recommended for the best presentation of your credentials), or by fax to (919) 546-8484.
  • A fully completed Shaw University Application Form (see link below for Application).
  • A current resume.
A resume without an accompanying Shaw University Application Form, and other required documents, cannot be accepted.

Finalist candidates shall be requested to order "Official" transcript(s) of the highest degree received (as required by the job posting qualifications) to be MAILED DIRECTLY FROM the institution(s) DIRECTLY to: Human Resources Department, Shaw University, 118 E. South Street, Raleigh, NC 27601. Hand-delivered sealed transcripts will not be considered official and cannot be accepted.

If viewing a job posting on the HigherEdJobs.com website (or other employment ad websites), do NOT use the "Apply for this position through My HigherEdJobs.com" feature to attempt to apply.

Candidates are personally responsible for any potential travel and/or relocation expenses incurred.

POSITION SUMMARY:
Security Officers maintain security and safety of people and property in assigned area on the University's campus by patrolling areas on foot, providing campus escorts and emergency transportation, directing traffic, securing buildings and gates, enforcing university rules and regulations. Security Officers may be required to resolve minor conflicts and prevent crimes, prepare reports, and serve as effective professional role models to the University's students.

Security Officers are distinguished from campus Police Officers in that incumbents do not carry firearms, write citations or arrest violators, and N.C. law enforcement certification is not required. Security Officers are expected to report highly unusual or suspicious criminal activity to sworn campus police officers for follow-up.

REQUIRED QUALIFICATIONS:
  • Prior customer service related work experience.
  • High school diploma or equivalent.
  • Valid driver's license with good driving record.
  • Knowledge of protocols in campus security.
  • Demonstrated personal history of exercising sound judgment, appropriate initiative and strict confidentiality of workplace situations and events.
  • Demonstrated ability to communicate professionally with students, university employees and the general public, including from varied cultural backgrounds and with disabilities.
  • Ability to effectively patrol campus premises on foot ensuring security and safety of people and property, and to quickly and calmly analyze emergency situations and objectively determine the proper course of action.
  • Observe and accurately remember names, faces and details of incidents.
  • Compose detailed and accurate reports.
  • Flexibility and willingness to work 12-hour shifts with a rotating weekend schedule, periodically filling in and working extended shifts.
  • Ability to maintain detailed and accurate files and records in hard copy and data methods
  • Reliability, regular attendance at work.
PREFERRED QUALIFICATIONS:
  • Prior work experience as a security officer.
  • Prior work experience on a college campus.
POSITION RESPONSIBILITIES:
  • Effectively maintains order and provides protection for persons and property on campus, following established departmental procedures.
  • Provides an alert presence and a vigilant patrol of the campus buildings and grounds by the designated mode (foot or vehicle) to prevent and detect suspicious activity and potentially unsafe situations or conditions; gives special attention to areas of high crime incidents and high safety risks.
  • Recognizes dangerous situations and take proper corrective action; reports all suspicious activity, equipment malfunction, and other irregularities to the Platoon Leader.
  • Diligently provides campus escorts for personal safety and security, medical transports, motorist assists, money escorts.
  • Rapidly responds to alarms for intrusion, fire and other related security needs.
  • Provides emergency and non-emergency assistance to emergency medical personnel and local law enforcement agencies on campus.
  • Provides security for special events, social and sports events.
  • Effectively directs and controls traffic and the parking of vehicles.
  • Provides directions and general information to guest and visitors.
  • Secures and unlocks gates, buildings and other areas, as scheduled or as specifically authorized.
  • Applies common sense discretion to achieve the appropriate outcome.
  • Effectively resolves minor conflicts.
  • Appropriately applies knowledge of University policies and departmental procedures to arrive a valid course of action.
  • Creates timely, accurate, and complete incident reports.
  • Effectively assists with the development and improvement of mechanisms to enhance relationships with diverse constituents; establishes rapport with persons with varied cultural backgrounds and with disabilities.
  • Maintains a high-level "fitness for duty," including physical fitness, maintenance of issued equipment and uniforms, and proficiency in the use of specialized police equipment: (weighted performance rating 5%)
  • Ensures effective upward communication and support to supervisor and chain of management
  • Effectively interacts and collaborates with other team members, including departmental co-workers and team members from other departments across the University: (weighted performance rating 10%)
  • Maintains strict confidentiality in all matters pertaining to personnel, student privacy, and operational management matters, on a job related need-to-know basis.
  • Plans and controls "out-of-work" time off and take applicable meal breaks at a regular and reliable time to ensure departmental coverage is maintained and other team members are not inconvenienced or overburdened.
POSITION SCHEDULED: 12 months (year round)

COMPENSATION: Commensurate with qualifications and experience.

FULL-TIME BENEFITS:
  • Health insurance
  • Dental insurance
  • Short- and long-term disability insurance
  • Life insurance
  • Retirement plan
  • Paid annual leave
  • Paid holidays
From time to time, benefits may be added or deleted from the Shaw University benefits package.

EMPLOYMENT REQUIREMENTS:
  • Must provide proof of eligibility to work in the United States.
  • Subject to a background check, and drug screen.
The preceding job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. It does not create an employment contract, implied or otherwise.

Do NOT use the "Apply for this position through My HigherEdJobs.com" feature to apply. Follow the APPLICATION INSTRUCTIONS at the top of this job posting.
Equal Opportunity/Affirmative Action Employer