POSITION SUMMARY:

Responsible for reception, secretarial, and overall support for regional administrative processes.

DUTIES AND RESPONSIBILITIES:

1. Greet visitors and direct them to the right person or place.
2. Serve as primary source of information regarding student and faculty concerns and complaints, including clarification and interpretation of policy. Assist with grade appeals, grievances, incomplete grades, independent study, and problem resolution in a professional manner while maintaining confidentiality of vital information.
3. Prepare and send mailings to faculty as needed.
4. Maintain class files (class rosters, etc.).
5. Perform secretarial support to the Regional Dean, Regional Site Manager, and office staff including filing, typing, copying, setting up appointments, taking messages, and distributing confidential materials.
6. Responsible for mail distribution.
7. Organize storage areas.
8. Be proficient in the use of the integrated database (Datatel) and Filemaker databases on IWU’s network.
9. Send calendars and rosters for class starts to Chaplain.
10. Complete monthly reports for copy and postage usage, petty cash, and weekly reports for bookstore sales.
11. Assist the Regional Coordinator of Faculty Recruitment with the following:

1. Serve as initial point of contact for onsite inquiries regarding adjunct faculty positions, sending out email responses to those who inquire.
2. Complete accepted process by securing tax information for main campus Faculty Recruitment office, printing and compiling documents for local faculty files, scanning of files to WebNow, work with the Regional Dean to invite new faculty to orientation sessions, faculty development sessions, and record attendance in database for both.

12. Other duties as assigned.

PHYSICAL DEMANDS:

Climbing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.

VISUAL DEMANDS:

Very heavy visual acuity.

ENVIRONMENT:

Mostly inside environmental conditions.

QUALIFICATIONS:

Education:

High School Diploma; Some college preferred

Experience:

1. Display accuracy and attention to detail.

1. Excellent organizational skills.

1. Strong ability to prioritize tasks.

1. Computer literate.

1. Some knowledge and understanding of databases and inventory control principles.

1. Ability to handle multiple tasks at a time.

1. Basic office machine skills.

1. Good interpersonal skills.

1. Good communication skills.

PERSONAL CHARACTERISTICS:

According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

ORGANIZATIONAL RELATIONSHIPS:

Supervisory Relationships:

Reports to Regional Sites Manager

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In addition, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at anytime.

Indiana Wesleyan University is an Affirmative Action / Equal Opportunity Employer that does not discriminate on the basis of race, sex, color, national or ethnic origin, disability, age, veteran status, or any other status protected by law, in the administration of its educational policies, scholarship and loan programs, athletic and other administered programs, and all phases of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment. As an equal opportunity employer, Indiana Wesleyan University is committed to compliance with Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 or other federal, state, or local laws or executive orders except as claimed in a filed religious exemption. Indiana Wesleyan University affirms its position as a Christian University of the liberal arts and asserts its rights to employ persons who subscribe to the intent, mission, and doctrinal position stated in the university catalog. The President, the Administrative Officers, and all persons who have hiring authority will maintain and implement personnel policies and practices to assure that affirmative action/equal opportunity is being actively implemented and that no employee or applicant for employment or promotion shall suffer any form of discrimination. Indiana Wesleyan University will take appropriate steps to provide reasonable accommodations upon request to qualified individuals with disabilities so long as doing so does not cause Indiana Wesleyan University an undue hardship.