Institutional Research Analyst
Institutional Research Analyst
Pay Grade: 30E
The Office of Institutional Research collects data from both internal and external sources, and turns this data into information to support planning, decision-making, and policy formulation at the University of Delaware. The IR team assists personnel in other University units with survey research and assessment methodology, evaluation, and data analysis. The IR team responds to diverse requests for data from members of the University community, as well as other higher education stakeholders. IR coordinates the University of Delaware Enterprise Warehouse (UDEW) and consults with the campus community to facilitate the development of reports from the various data marts. Under the general direction of the Director of Institutional Research, the Institutional Research Analyst performs a variety of duties related to research design, development of appropriate methodology, implementation and reporting of a wide range of projects in support of the office mission.
- Acquire, manipulate, develop, and maintain longitudinal data sets, verifying accuracy and consistency over time, in the context of evolving requirements regarding reporting institutional facts.
- Maintain the University's Facts & Figures in hard copy and online formats.
- Assist in administering and analyzing data from major survey research projects.
- Participate in the development, implementation, and evaluation of integrated institutional self-assessment programs, provide technical support, and facilitate the integration of processes and findings into institutional planning and decision-making.
- Support the Academic Program Review process.
- Prepare institutional responses to external queries such as guide books, employment statistics, enrollment statistics and projections.
- Develop appropriate research methodologies to respond to ad hoc requests for information from senior administration, deans, department chairs, faculty, and other stakeholders across campus.
- Maintain an on-going program of professional development activity through membership, paper presentations, and active involvement in organizations such as North East Association for Institutional Research and Association for Institutional Research.
- Perform miscellaneous job-related duties as assigned.
Bachelor's degree, Master's degree preferred, in social science, psychology, or another research-based, quantitative discipline and three years of related experience (preferably in an academic setting); experience in institutional research preferred. Requires working knowledge of word processing, spreadsheet, database, presentation software; SAS or SPSS programming and/or other software used to manipulate, summarize, and produce reports from multiple, large complex data sets; knowledge of web-based applications/web authoring tools preferred. Familiarity with Cognos Reporting Tool is desirable, but not required. Must have the ability to work independently, with minimal direct supervision, work to ensure data integrity and accuracy, the ability to analyze statistical data and generate reports, design and administer survey instruments, and plan, create, program and manage statistical computer databases across multiple hardware and operating system platforms/environments. Knowledge of planning methods, processes, systems, reporting, databases, and assessment principles, methods, and techniques. Knowledge of large-scale data systems, definitions, and procedures. Ability to draw conclusions and make recommendations based on research data findings; apply statistical principles and processes to meet a range of information requirements; gather and analyze statistical data and generate reports; investigate and analyze information and to draw conclusions. Effective interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.