IT Technical Associate - Computer Support (Facilities & Services)
- Admin - Computing - Support and Training
- Admin - Computing - Network/System Administration
Class Department % Time (# of months) Work Schedule Salary Range
IT Technical Associate - Computer Support (3 positions)
Facilities & Services
100% (12 months)
Monday - Friday
8:00 am - 4:30 pm
To be determined
% Time (# of months)
This position does not require the applicant to be present for an exam. However, you must submit an exam request form to be considered. The University will conduct a credential assessment. Your exam score will be based on the application materials submitted.
Facilities and Services Computer Support seeks an applicant for three IT Technical Associate positions. The IT Technical Associate will be an experienced specialist, responsible for maintaining groups of systems within the overall infrastructure of the department; interact with customers to provide solutions for problems.
Primary Duties and Responsibilities:
- Ensures systems functionality, integrity and efficiency
- Installs and configures servers and server software as required
- Assists in maintaining VLANs, DNS and DHCP
- Assists in maintaining documentation and records pertaining to the department's infrastructure
- Analyzes system requirements
- Provides training on software and systems to other employees at the same or lower level
- Performs other related duties as assigned
Two years of progressively responsible, IT-related experience supporting a Microsoft LAN infrastructure including administering Microsoft Active Directory LANs (Windows Server 2003/2008); working knowledge of TCP/IP, DNS and DHCP; knowledge of Dell server hardware; and experience implementing industry best practices for backup and security protocols. Preferred qualifications include working knowledge of VMWare, vSphere, and vCenter; Microsoft SQL server; Oracle 10g or 11g server; Microsoft IIS server; and Apache Tomcat server.
To View Classification Specifications:
Applicants/Employees must submit an online Civil Service Application and Exam Request form for IT Technical Associate - Computer Support (F&S) (you must submit both) at jobs.illinois.edu by clicking "Apply Now" on Civil Service Jobs/Application above. If an application was previously submitted, an update is still required, in which case you should follow the instructions for returning applicants. If an application and exam request are not submitted together, the applicant/employee will be disqualified for consideration and the exam request denied. A request to create a civil service application will be processed within three (3) business days (Monday - Friday). Your logon information will be e-mailed to you. When you receive your logon information, you can complete your online Civil Service employment application and exam request form.
Exam Scoring Information
You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume, college transcripts, and/or staff development course listings, will be used in the calculation of the exam score. These documents should be uploaded prior to submitting your exam request.
For this Credential Assessment exam, please remember to include all relevant work experience typically including implementation and maintenance of operating systems and software components; providing assistant in the development and assessment of hardware and software components; recommending optimum equipment and software configurations; and providing technical guidance with regard to proper data processin methods, performance standards security measures, and systems analysis.
To view the status of all your exam requests, pending test dates, scores, and current register positions online, go to jobs.illinois.edu . Log in and click on "Civil Service Activity."
If you have any questions, call us during regular office hours (8:30 A.M. to 4:00 P.M., Monday through Friday) at 217-333-2137.
We appreciate your interest in University employment.
Illinois is an Affirmative Action /Equal Opportunity Employer and welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity. ( www.inclusiveillinois.illinois.edu ).