Facility Residence Director « Position Deleted on 2/10/2013 »
DePaul University, the nation's largest Catholic University, is a private, urban institution with 5 campuses and more than 275 undergraduate and graduate degree programs. The University's faculty, students and staff represent a wide range of ethnic, religious and economic backgrounds.
Reporting to the Assistant Director of Housing Facilities, the Facility Residence Director is responsible for the day-to-day facility management and administration of a housing area, including, but not limited to staff supervision, building walkthroughs, inspections, and front desk operations.
Principal Duties and Responsibilities:
- Hire, train, and supervise housing facility student staff, including Office Assistants, Facilities Assistants, and front desk employees.
- Review all reports, respond to outstanding issues and summarize findings to management.
- Monitor residence hall access control and maintain front desk operations (equipment check-out, access control software, prohibited guest list, etc.), to ensure access to buildings by residents and registered guests only.
- Liaison with Residential Education and Public Safety regarding visitation violations or security issues.
- Coordinate regular room/apartment inspections (at a minimum quarterly).
- Maintain accurate records and reports for buildings of responsibility, while following up with Residential Education staff and residents, as needed, regarding residence hall policy violations.
- Oversee the completion of room/apartment condition reports, including the assessment of building damages.
- Coordinate residence hall opening and closing procedures relative to facility use to include: student check-in and check-out procedures, management of area key inventory, hall access, and collaboration with assignments staff on occupancy issues.
- Coordinate daily student staff building walkthroughs for specific housing area, personally perform regular inspections of residence halls and front desks, and follow-up on any outstanding work order requests.
- Assist with maintaining inventory of common area furniture and front desk supplies.
- Oversee student staff emergency response, as well as staff response to 24-hour lockout concerns.
- Provide duty and pager coverage in response to facilities emergencies surrounding hall safety and security.
- Participate in all departmental, divisional, and University meetings and training sessions.
- Hires, trains, and supervises (including payroll processing, scheduling, and personnel issues management) 17 Student Facilities Assistants, 85-100 front desk employees, and office assistants.
- Enforce policies/procedures and respond to day-to-day facility issues. Recommend student personnel appeals or changes to policies.
- Perform other duties as assigned.
- Bachelor's degree and/or an equivalent combination of education and experience.
- Proficient with Microsoft Word, Excel, Access, Windows and design software.
- Highly effective interpersonal verbal and written communication skills.
- Appreciation for and commitment to multiculturalism and diversity issues.
- Ability to work some evenings and weekends, as needed.
- Ability to respond to priorities during non-business hours on occasion.
- Ability to make fine discriminations in sounds; such as: differentiating among various alarm tones and rings.
- Ability to visually inspect housing facilities; to see objects where and as they actually are.
- Ability to exert up to 20 lbs. of force constantly to move objects.
- Ability to walk or stand for at least 30 minutes at a time period.
- Ability to ascend and descend at least 3 flights of stairs.
- Ability to develop and implement administratively complex processes and programs.
- Ability to critically read, write, and make edits to various documents and reports.
- Ability to work and make decisions in a high-volume, fast-paced environment.
- Ability to effectively interact with students, parents, colleagues, University staff, and faculty.
- Ability to provide both a student-centered and a customer service approach to situations and challenges.
- Ability to occasionally work overtime during peak times is expected.
- Ability to be on-call with pager coverage rotation for responding to operational emergencies for evenings, weekends, and holidays. On-call coverage rotation is shared between 3 live-in staff.
- Two years of successful work experience.
- Previous work experience in University housing, a residential setting and/or facility management.
Salary & Benefits:
DePaul offers comprehensive and competitive pay and benefits to attract and retain talent to further the University's mission. Please click on the following link to review the full Benefits Summary. https://hr.depaul.edu/Benefits/index.html
Required Background Screening:
All final candidates extended an offer of employment will undergo background screening.
Mandated Reporting of Child Abuse & Neglect:
Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected.
For more information about the Illinois Abused and Neglected Child Reporting Act, please visit: http://www.state.il.us/dcfs/faq/faq_faq_can.shtml