Coordinator Commuter Affairs
The Coordinator for Commuter Affairs will lead all advocacy and support services for non-residential students at DePaul (90% of student population) and promote inclusion and engagement of these students across the University. This position will serve as the coordinator of resources, programs, and initiatives related to commuter, off-campus, and Loop Campus students. As the University expert on non-residential students, this position will be the primary advocate across the University, developing partnerships that provide support and resources to commuter and off-campus students, and establish and assess learning outcomes.
- Develop strategic plan for Commuter and Off-Campus Student Services.
- Lead the Loop Student Affairs Team in monthly meetings, including identifying and addressing needs.
- Act as Staff Advisor to the Commuter Advisory Board and the Neighborhood Ambassador Network.
- Act as student advocate and Student Affairs representative on the UPASS Logistics Team.
- Collaborate with the Student Government Association as well as DePaul Neighbors to resolve issues.
- Participate in University and Divisional committees as the non-residential student representative, including the Loop Wellness Committee, Integrated - Campus Programming Board and the Economic Distress Task Force.
- Manage relationships with University partners and external vendors to maintain a network of resources for students; including: University Housing, - Public Safety, Student Legal Services, Information Services, Academic Affairs, Financial Fitness, Chicago Transit Authority, landlords, apartment placement services, city agencies, etc.
- Hire, train and manage up to three student employees.
- Manage an annual program budget.
- Manage revenue streams through vendor relationships/contributions and program ads.
- Develop and implement relevant programs for new off-campus students, including an Annual Moving Out Conference and a Neighborhood Ambassador Program.
- Manage existing programs including the Emergency Transportation Assistance Program and the Annual Housing Fair.
- Manage programs and events at the Loop and Suburban Campuses including the Annual Loop Open House, Loop Interfaith Thanksgiving and Suburban Connections Outreach Program.
- Collaborate with institutional partners; such as: Student Involvement, University Ministry, and other programming offices to develop opportunities for non-residential students to participate in high impact programs and general campus events.
- Develop institutional messages on housing and transportation resources, policies and programs.
- Act as liaison for students to CTA and UPASS logistics team.
- Manage communication sources, including publications, website, social media and print media.
- Develop communication plan for events and programs.
- Provide on-time and courteous point of service communication with students, staff and parents related to UPASS troubleshooting, housing, transportation, public safety and other questions.
- Ensure consistent staff and coverage of Loop Information Desk and Commuter Services Hotline.
- Perform other duties as assigned.
- Additional job duties are listed on our website*
- Master's degree in higher education, education, or related degree.
- 3 to 5 years of experience with program planning, customer service, event management and program assessment.
- Experience with non-traditional students.
- Demonstrated leadership skills.
- Excellent interpersonal, organizational and communication skills.
- Proficiency with Microsoft Suite applications.
- Knowledge of DePaul resources, policies and procedures.
- Ability to work evenings and weekends, as well as travel to the Lincoln Park and suburban campuses, when needed.
Experience with Adobe Creative Suite, Qualtrics, and Frontpage.
Salary & Benefits:
DePaul offers comprehensive and competitive pay and benefits to attract and retain talent to further the University's mission. Please click on the following link to review the full Benefits Summary. https://hr.depaul.edu/Benefits/index.html
Required Background Screening:
All final candidates extended an offer of employment will undergo background screening.
Mandated Reporting of Child Abuse & Neglect:
Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected.
For more information about the Illinois Abused and Neglected Child Reporting Act, please visit: http://www.state.il.us/dcfs/faq/faq_faq_can.shtml
DePaul University is an Equal Opportunity/Affirmative Action Employer.
To apply for this position, please CLICK HERE