Financial Aid Officer (2)
The Financial Aid Officer (2) is responsible for communicating with students and parents; both in person and over the phone and via e-mail, apprising them of all general aid program guidelines. This position will also participate/coordinate in application processing and reconciliation of major state and federal loan and grant programs.
- Counsel students and parents in phone advising sessions or on a walk-in basis to advise them about available aid programs and educational financing options, application procedures, and eligibility criteria.
- Develop expertise in the student processes of DePaul University so as to provide solid and comprehensive direction to students; including, but not limited to: all aspects of the admission process for traditional and non-traditional students, all aspects of federal aid awarding (need-analysis, packaging, program expertise), all aspects of private educational financing, and all policies of the University regarding educational financing.
- Coordinate the in-person delivery and intake services in the office (which involves covering our 49-hour per week walk-in counseling and front-desk advising) as well as application processing and reconciliation of major state and federal loan and grant programs.
- Participate in open houses and financial aid help sessions.
- Perform other duties as assigned.
- Bachelor's degree.
- Demonstrated communication skills, analytical skills and attention to detail.
- Ability to embrace change and a willingness to be flexible in work hours.
- Ability to work independently, effectively, and under pressure during peak processing.
- Ability to spend periods of time either sitting or standing.
- Ability to spend extensive time viewing monitors.
- Ability to work occasional overtime and/or weekend work required, depending on volume and demand.
Familiarity with student aid programs and student processes.
Salary & Benefits:
DePaul offers comprehensive and competitive pay and benefits to attract and retain talent to further the University's mission. Please click on the following link to review the full Benefits Summary. https://hr.depaul.edu/ContributionFolder/Documents/Benefits/Benefits_Summary_2013.pdf
Required Background Screening:
All final candidates extended an offer of employment will undergo background screening.
Mandated Reporting of Child Abuse & Neglect:
Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected.
For more information about the Illinois Abused and Neglected Child Reporting Act, please visit: http://www.state.il.us/dcfs/faq/faq_faq_can.shtml
DePaul University is an Equal Opportunity/Affirmative Action Employer.
To apply for this position, please CLICK HERE