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Technology Coordinator of Financial Aid

Position Deleted on 3/14/2013. This position is no longer an active posting on HigherEdJobs.
Marion, IN
  • Admin - Computing - Support and Training
  • Admin - Financial Aid
Full Time

Position Summary

Give leadership to the CAPS and CAS Financial Aid Offices for technology utilization. This individual will actively participate in leadership planning discussions contributing ideas for electronic solutions to processing and service needs, direct development of electronic initiatives, coordinate implementation of such with the leadership team, assist in training department workers on the use of said initiatives and ensure quality assurance of said systems once implemented. Additional daily processes involving technology use pertinent to both offices will be conducted or overseen by this individual as well.

Duties and Responsibilities:

  • Explore, develop and advise the Financial Aid AVP and Directors on technology initiatives and procedures to improve financial aid delivery effectiveness and efficiency
  • Troubleshooting of any issue concerning the technical side of processing (loan issues, COD issues, ISIR issues, packager issues, etc.) after tech person in individual office reviews it. (Daily)
  • Monitor Loan, COD and ISIR processing (Daily - when requested to help)
  • Yearly set up and maintenance of Datatel Colleague (initiated primarily November-March, but adjustments are on-going)
  • Submits web related updates needed
  • Is responsible to complete and/or ensure the accuracy of reports which involve both CAS and CAPS Financial Aid Office data, including, but not limited to:
    • FISAP (September)
    • CCCU (November)
    • IPEDS (April)
  • Maintain electronic security for the office regarding access to web sites for aid processing and record keeping, including:
    • Loans
    • FAA Access
    • COD Online
    • NSLDS Online
    • Various grant programs
  • Acts as the liaison between the Financial Aid Office and Information Technology Office on technology matters. Some examples include:
    • New employee setup (Network, email, Datatel, etc.)
    • New hardware/software requests
    • Requests for system modifications (Data Team requests)
    • New ID creation for IPD students (when necessary)
    • Ensure comprehensive testing is successfully completed of all Datatel patches and updates before installation of changes into the live system
    • Be the technical advisor for any Statements of Work confirming new functionality will work with both CAS and CAPS Financial Aid Offices
    • Setup, test, and implement new/modified technology for the office
    • Conduct after-hours processing/maintenance which may need completed


  • Staff Meetings (CAS - monthly, CAPS - bi-weekly)
  • CAPS Leadership Meeting (bi-weekly)
  • Datatel Steering Committee (monthly)


  • Federal Fall Conference (November/December)
  • Ellucian Live Conference (March/April)
  • State, regional and national financial aid conferences as needed


  • Bachelor's required; Master's preferred
  • Demonstrate strong computer utilization skills
  • Effective working knowledge of SQL usage preferred
  • Working knowledge of Datatel preferred
  • Strong understanding of Financial Aid concepts and rules is helpful
  • Ability to take initiative and show creativity in problem resolution
  • Demonstrate understanding the importance of accuracy with attention to detail
  • Excellent interpersonal skills
  • Strong organizational skills
  • Strong time management skills
Indiana Wesleyan University is an Affirmative Action / Equal Opportunity Employer that does not discriminate on the basis of race, sex, color, national or ethnic origin, disability, age, veteran status, or any other status protected by law, in the administration of its educational policies, scholarship and loan programs, athletic and other administered programs, and all phases of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment. As an equal opportunity employer, Indiana Wesleyan University is committed to compliance with Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 or other federal, state, or local laws or executive orders except as claimed in a filed religious exemption. Indiana Wesleyan University affirms its position as a Christian University of the liberal arts and asserts its rights to employ persons who subscribe to the intent, mission, and doctrinal position stated in the university catalog. The President, the Administrative Officers, and all persons who have hiring authority will maintain and implement personnel policies and practices to assure that affirmative action/equal opportunity is being actively implemented and that no employee or applicant for employment or promotion shall suffer any form of discrimination. Indiana Wesleyan University will take appropriate steps to provide reasonable accommodations upon request to qualified individuals with disabilities so long as doing so does not cause Indiana Wesleyan University an undue hardship.
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