Business Systems Analyst Associate 20519
About Northwestern University:
Northwestern University is a private research university located on lakefront campuses in both Evanston and downtown Chicago, Illinois. Northwestern was founded in 1851. In fall 2008, Northwestern opened another campus in Doha, Qatar offering bachelor's degrees in journalism and communications in partnership with the Qatar Foundation.
The university employs approximately 7,100 full-time faculty and staff members among its 11 schools and colleges. NU offers over 130 undergraduate programs and 70 graduate and professional programs to the almost 16,000 undergraduate, graduate, and professional students enrolled full time.
Northwestern University is committed to excellent teaching, innovative research, and the personal and intellectual growth of its students in a diverse academic community.
Northwestern University seeks to employ a varied and diverse range of dynamic people who understand the importance of our mission and vision. When you consider a career at Northwestern University, you know that you are joining an institution with a deep history of academic, professional and personal excellence.
Currently, we have a career opportunity as a Business Systems Analyst Associate.
The Registrar Business Systems Analyst is the local expert on systems used to schedule classes and academic space. This position performs functional and security analysis and configuration of two systems and acts as the liaison to the technical support teams. The Business Systems Analyst supports the systems' administrative and self-service users with training, reporting, and troubleshooting, and performs tasks integral to the central use of the systems.
This critical role:
- Manages projects by preparing and maintaining implementation plans, managing project issues, ensuring tasks are completed within the required timeframe, and scheduling and directing meetings as required;
- Sets up, maintains and manages functional implementations or upgrades of 25Live and class scheduling system, designing and documenting business processes;
- Works with technical team members to maintain and troubleshoot interfaces with scheduling systems and other enterprise systems;
- Writes test scripts for each function of the systems and ensures that all are tested before changes are implemented or upgrades are complete;
- Maintains appropriate security access for all users and monitors use to ensure compliance with policies and high data quality;
- Serves as the reporting and data expert for the systems creating custom reports within the systems as required and supplying and analyzing data;
- Provides ongoing support to users with training, regular communication, documentation, and functional troubleshooting support;
- Assigns classes to classrooms each term, manages classroom keys, assists staff responsible for non-academic scheduling, and performs related duties as required or assigned.
- A bachelor's degree in computer science (or similar) and two years of experience or the equivalent combination of education, training and experience from which comparable skills and abilities may be acquired.
- Experience with a scheduling system in a university or college;
- Experience with system implementation;
- Experience with web services and XML reporting tools;
- Strong analytical, problem solving, and decision-making skills;
- Ability to meet deadlines in a fast paced environment;
- Ability to prioritize and manage multiple projects and deadlines simultaneously;
- Excellent written and oral communication skills;
- Ability to develop highly collaborative working relationships;
- Ability to lead groups through a decision-making process to arrive at mutually agreeable conclusions, and translate consensus into planned action.
- Experience with 25Live or similar space scheduling system;
- Experience leading system implementation initiatives;
- Experience with class scheduling;
- Experience with PeopleSoft Query tool or similar;
- Experience with web services and xml reporting;
- Knowledge of project management principles, practices, techniques and tools;
- Ability to prepare business requirement and training documents.
Beyond being a place to learn and grow professionally, Northwestern is an exciting and fulfilling place to work! Northwestern offers many benefit options to full and part-time employees including: competitive compensation; excellent retirement plans; comprehensive medical, dental and vision coverage; dependent care match; vacation, sick and holiday pay; professional development opportunities and tuition reimbursement.
Northwestern greatly values work/life balance amongst its employees. Take advantage of recreational, cultural, and enrichment opportunities on campus. Employees also receive access to childcare solutions, retail discounts, and other work/life balance resources.
Northwestern University is an equal opportunity employer and strongly believes in creating an environment that welcomes students, faculty and staff of all races, nationalities and religions. In doing so, we offer our students the opportunity to learn and grow in diverse communities preparing them for successful careers in an increasingly global and diverse work force.
For consideration, please click on the link below. You will be directed to Northwestern University's electronic recruiting system, eRecruit, where you will search and apply for current openings. To apply for this position in eRecruit, enter the Job Opening ID number in the appropriate search field. Once you apply, you will receive an email confirming submission of your resume. For all resumes received, if there is interest in your candidacy, the human resources recruiter or the department hiring manager will contact you. Job Opening ID number for this position is 20519.
Northwestern University is an Equal Opportunity Employer.