Job Summary: Works with technical engineers on exciting projects and is at the forefront of emerging technologies around Indiana University. Helps guide university technical decisions around innovative business solutions and uses cutting edge technology to inspire the future while pushing all acceptable limits.

Under minimal supervision demonstrates proficiency for advanced system management skills, technical design, training, analysis, programming, and other tasks related to the implementation, development and architecture of Workplace Deployment and Device Management Ecosystems; i.e. Enterprise System Center Configuration Manager (SCCM) service at Indiana University for all schools and departments across all campuses. Effectively participates in cross-group collaborations and helps develop the strategy which unifies and standardizes Indiana University's Workplace Deployment and Device Management solution utilizing tools and/or resources like Microsoft's System Center Configuration Manager (SCCM).

Helps establish priorities, assigns functions and maintains policy governing Workplace Deployment and Device Management Solutions at Indiana University; and leads all change management activities necessary to ensure runtime goals match the strategy and objectives of enterprise services. Provides and applies comprehensive knowledge to bug reporting and isolation, test case authoring and refinement, automation scripts, and works closely with other teams (engineering, cross functional and cross campus) to resolve highly complex and difficult problems.

Responsible for participating in the system design, implementation, research, and troubleshooting of complex issues within the enterprise Workplace Deployment and Device Management environment; and establishes metrics and monitors system configuration to ensure data integrity and optimum system performance metrics are obtained. Oversees enterprise service upgrades, modifications, and reinstallations related to the enterprise service components; and analyzes and evaluates new capabilities and emerging technologies related to the enterprise-wide Workplace Deployment and Device Management Solution.

Analyzes capacity data and develops capacity plans for enterprise-wide system; and is responsible for providing technical leadership for strategic projects and initiatives on the enterprise Workplace Deployment and Device Management roadmap. Responsible for developing security policies and standards and development of infrastructure and service disaster recovery plans; and develops training materials necessary for successful implementation of the enterprise Workplace Deployment and Device Management Solution in a multi-tenant environment.

Works to standardize and automate repeatable tasks and steps across multiple accounts while providing expert guidance and mentoring to more junior team members; and participates in information sharing and roundtable discussions which provide advice and leadership to CIC partners, k-12 school corporations, and other colleges and universities as directed.

Responsible for working with other University Engineers to develop and publish white papers related to Workplace Deployment and Device Management Solutions at Indiana University. This includes submission of these white papers to technical conferences.

Qualifications: Review your qualifications prior to applying to ensure that you meet the minimum qualifications for the position. Resume and cover letter required.

REQUIRED: Bachelor's degree in a related discipline and three years of experience.

A combination of related education and experience will be considered.

Solid understanding of standard client/server, networking, and internet fundamentals. Superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) with experience in managing medium to large environments. Ability to understand all aspects of SCCM effectively including patch management, software distribution and logging in detail.

Preferred: Experience working on enterprise projects or systems in and around Microsoft System Centered Configuration Manager services; experience in other Microsoft Management technologies, including Active Directory services (AD), Microsoft Operations Manager (MOM) and/or System Center Operations Manager, System Center Essentials and WSUS; functional knowledge across the suite of System Center products including System Center Service Manager, Orchestrator, Operations Manager, Virtual Machine Manager, Data Protection Manager, and other components of the System Center suite; knowledge of the following: MDT (BDD), PowerShell, repackaging applications and virtualization of OS and applications.

Applications accepted until March 14, 2013, or until position is filled.

Apply to OLA 7911.

Indiana University is an Affirmative Action/Equal Opportunity employer and a provider of ADA services. We value diversity and encourage applications from women, members of minority groups, and persons with disabilities.

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