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Director of Institutional Planning, Assessment, Effectiveness and Research

Position Deleted on 6/06/2013. This position is no longer an active posting on HigherEdJobs.
Charlotte, NC
  • Executive - Other Executive
  • Admin - Institutional Research and Planning
Application Due:
Open Until Filled
Full Time
The Opportunity
Reporting to the Dean of Academic Support Services, the Director of Institutional Planning, Assessment, Effectiveness and Research is responsible for developing, leading, and managing a comprehensive institutional research program in support of the University's short-term and long-term strategic goals. The Director has broad responsibility for the collection, analysis and reporting of data for strategic planning, academic and administrative decision-making, and assessment. S/he works across departments to build and maintain strong assessment programs and deepen a culture of academic assessment and evidence-based decision-making at the University. The Director also serves on accreditation-related committees involved in assessment and planning, monitoring departmental reports, and completing assessment reports for academic programs and support units.

Founded in 1867, Johnson C. Smith University has been ranked several times by U.S. News and World Report as one of the best comprehensive colleges in the South. A private liberal arts university with proud HBCU traditions, Johnson C. Smith enrolls approximately 1,600 highly talented and motivated students from various backgrounds. The University's leadership has a strong vision of academic and institutional excellence, diversity and community engagement that will transform the University and the surrounding community. For more information about Johnson C. Smith, please visit

Sample Responsibilities
  • Works collaboratively with the Institutional Research team lead by the Dean of Academic Support Services in the collection and assessment of University data to assist with strategic planning, assessment and institutional effectiveness.
  • Conducts, analyzes, diagnoses, and interprets primary and secondary research to support decisions, planning and development of academic and administrative policies of the University.
  • Implements and maintains a program of quality assurance for all areas of the University.
  • Provides counsel to University administrators on assessment and business process redesign.
  • Designs and conducts studies to address critical issues of institutional concern.
  • Supports teaching and learning effectiveness through research, analysis, reporting, review and evaluation of student enrollment, persistence and retention data.
  • Works closely with campus leadership to guide self-assessment and data collection efforts across the University.
  • Participates in the development and implementation of standardized institutional policies.
  • Collaborates with faculty and administration to assess degree programs and curricula.
  • Provides input on strategies and priorities for institutional development.
  • Coordinates data reporting, self studies and comparative and annual reports for regional and professional accreditation.
  • Manages the department's staff, including the assignment and review of daily work, problem resolution and motivating staff to achieve results. Promotes employee engagement and provides opportunities for professional growth.
  • Prepares and oversees departmental budget, making prudent fiscal decisions and ensuring compliance with the University's fiscal policies and procedures.
  • Attends trainings, seminar and conferences and conducts research to stay abreast of legislation and trends in the field.
  • Works effectively with administrators, staff, faculty, students, consultants, relevant committees, governmental agencies and the public.
  • Assists with special projects and performs other related duties as requested.


  • Masters degree required, or higher, in higher education, statistics, marketing research and analysis, or research-oriented field, with a minimum of five years of increasingly responsible experience in institutional research and assessment in a Higher Education setting.
  • Strong quantitative, analytical, and research design skills.
  • Demonstrated proficiency in research and statistical methods, survey design and report writing.
  • Knowledge of higher education accreditation requirements, research methods, and continuous assessment and improvement practices.
  • Ability to analyze and interpret data and communicate findings clearly and accurately in written, oral, and graphic formats, so that it is understandable by a variety of audiences, including senior management, faculty, staff and external individuals or groups.
  • Experience with relational database systems and functions, student information systems, Excel, and/or equivalent software to translate quantitative and qualitative data into meaningful information for strategic planning, assessment, reporting, improvement, and evidence-based decision-making.
  • Expertise in working with electronic databases and software packages.
  • Expertise in designing, conducting and analyzing surveys.
  • Ability to work well with people at all levels in teams and committees, as well as strong ability to work independently.
  • Outstanding written and verbal communication skills.
  • Outstanding organizational and administrative skills.
  • Understanding of and ability to apply institutional research and data collection models.
  • Ability to coordinate multiple projects and tasks, set deadlines and complete projects accordingly.
  • Strong leadership and management skills.
  • Flexible and nimble: able to accommodate changing priorities in a fast paced environment.

This search is being managed by E. Catlin Donnelly & Associates. To apply, send resume and letter of application. Applications will only be accepted via email at All application materials should be attached to the email as a Word document. Incomplete applications will not be considered. Review of applications will begin immediately and continue until the position is filled.

Johnson C. Smith University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability or veteran’s status as it relates to student enrollment or hiring.
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