Skip to main content

Director of Assessment

Position Deleted on 1/19/2014. This position is no longer an active posting on HigherEdJobs.
Springfield, MA
Admin - Assessment, Accreditation, and Compliance
Application Due:
Full Time
Under the supervision of the Dean of Institutional Effectiveness, the Director of Assessment is responsible for leadership and support in the development, implementation, and maintenance of direct and indirect assessment processes at the classroom, program, unit, institution, and state levels which inform an institutional effectiveness system. The director will assist and support academic and non-academic programs, departments, and units in establishing, aligning, and integrating assessment practices with college, state, and accreditation agency assessment policies and procedures. The director will also participate in assessment policy development, implementation and review, and provide leadership and representation on assessment-related committees, task-forces and workgroups as directed.

The Director of Assessment:
  1. contributes to the development of ongoing and systematic assessment processes to support a culture of inquiry, improvement, and data-driven decision making;
  2. works directly with faculty, staff, and administrators to define learning/success outcomes and to design direct and indirect assessments to contribute to improved student success;
  3. develops and coordinates assessment of non-academic operations of the college as part of overall institutional effectiveness processes;
  4. creates or identifies qualitative assessment instruments (e.g., surveys, interviews, focus groups) for gathering data to inform the assessment and Institutional Effectiveness processes at all levels;
  5. develops a schedule of student surveys and coordinates the administration of institutional survey instruments (e.g. graduating student survey) including entrance, exit, graduate, employer, and transfer surveys;
  6. identifies, coordinates, and maintains appropriate assessment information systems and records in support of student learning assessment;
  7. coordinates and assists departments conducting internal program review and external accreditation;
  8. liaisons with national, regional, state, and local organizations and boards promoting and supporting assessment;
  9. participates in and stays informed of Massachusetts's Vision Project assessment initiatives and groups, and helps integrate LEAP learning outcomes and rubrics into assessment work where appropriate;
  10. collaborates with Institutional Research, Academic Affairs, Information Technology, Professional Development, and various other support services to achieve assessment goals;
  11. supervises and guides the work of a PT Assessment Coordinator to develop relevant professional development opportunities; and
  12. performs other duties as assigned by the Dean of Institutional Effectiveness.
  • MA/MS in social sciences, education, research/statistics, qualitative analysis, or related field.
  • At least three years of progressively responsible experience conducting qualitative research, creating and carrying out assessment or outcome measurement processes including student learning outcomes assessment, academic program review, faculty development, or other related experiences.
  • Demonstrated knowledge in qualitative research methods and design (including surveys, focus groups, interviews), survey design, sampling methods, and survey software (Qualtrics highly preferred).
  • Experience developing and calibrating rubrics.
  • Proficiency with qualitative data analysis software (SPSS preferred) and Microsoft Office products (particularly Excel and Access).
  • Superior written and oral communication skills, with the ability to synthesize and translate complex data into clear and meaningful information for a variety of audiences.
  • Demonstrated ability to work both collaboratively and independently as well as relate to a wide diversity of faculty, staff, and students.
  • Experience supervising employees and managing collaborative working groups.
  • PhD in social sciences, education, research/statistics, qualitative analysis, or related field and five years of experience in qualitative research and/or evaluation and assessment work.
  • Professional experience in a higher education setting including successful classroom teaching experience is very strongly preferred.
  • Experience with assessment tracking software and/or e-portfolio systems.
  • Community college experience and commitment to the community college mission.
  • Experience with program review processes as well as regional and/or professional accreditation agencies.
  • Familiarity with the policies and practices of assessment and institutional effectiveness as outlined by New England Association of Schools and Colleges (NEASC).
SALARY: $73,200-$77,000 - Commensurate with qualifications and experience.
This is a State-funded, full-time benefitted position

START DATE:February 2, 2014

APPLY TO: All applicants must apply online at
If you need assistance, please contact the Human Resource Office at 413-755-4361

CLOSING DATE: January 17, 2014 or until filled.
Women and Minorities Are Encouraged To Apply
Our commitment to diversity in our workplace seeks applications from women and minorities. It is the policy of Springfield Technical Community College not to discriminate on the basis of race, religion, color, age, gender, sexual orientation, disability, veteran status, marital status or national origin in its education programs, activities, admissions, or employment policies. Employment will depend on meeting requirements set by the Immigration Reform and Control Act of 1986.
© Copyright 2015 Internet Employment Linkage, Inc.